FDIC Digital Sign, using the official FDIC wordmark. This digital sign indicates the deposit institution is backed by the full faith and credit of the US government.
About TSB

We’re on a Mission

We believe our ability to provide outstanding financial services to all comes from our commitment to our underlying mission, vision, and values. As a mutual bank, we put the customer first. It’s what we’ve done since 1868, and it’s a principle we’re proud to continue.

Mission, Vision, And Values

TSB is committed to maintaining its mutuality – it is key to our heritage and foundational to our future. We are guided and managed according to the best interest of our customers and the communities we operate in. Our decision-making is guided by our core values, rooted in a shared commitment to our customers and community:

Commitment to Mutuality

Torrington Savings Bank was chartered in 1868 as a mutual savings bank. We take pride in our mutuality as it allows us to take a long-term view and operate for and in the best interests or our customers. Because we do not have shareholders, our entire focus is on providing the best-in-class products and services to our customers and high-level of support to our communities.

Mission

To be the trusted financial partner our community depends on, empowering every customer with personalized solutions delivered with care. We are united by a people-first commitment to uplift our team, our customers, and the communities we serve.

Vision

We will be the premier community bank, expanding our impact in current and future markets. Through exceptional service, community support, and an unwavering commitment to doing what is right, we will empower customers to reach their full potential, providing financial solutions for generations to come.

Core Values

  • People – We prioritize people in every interaction, fostering a culture of empathy, respect, and trust.
  • Excellence – Ownership, high-standards, and care-exceeding expectations every time.
  • Integrity– We are true to our word, act responsibly, and earn trust in every interaction.
  • Collaboration – One team, one goal – working together with trust, transparency, and shared purpose.
  • Community– We engage, understand, and act-helping our communities thrive.